Frequently Asked Questions
Everything you need to know about McCulloch Steam cleaning solutions.
How does steam cleaning work without chemicals?
McCulloch steam cleaners use high-pressure steam heated to over 200°F to naturally deep clean and sanitize surfaces, effectively removing grease, grime, and 99.9% of bacteria without the need for harsh chemicals.
What is your shipping policy?
We offer free standard shipping on all orders over $99 within the contiguous United States. Orders are typically processed within 1-2 business days and delivered within 3-7 business days.
Can I use tap water in my McCulloch steam cleaner?
While tap water can be used, we highly recommend using distilled water to prevent mineral build-up and extend the life of your machine, especially in areas with hard water.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund, minus shipping costs.
Do McCulloch products come with a warranty?
Yes, most of our steam cleaners are backed by a 2-year limited warranty that covers defects in materials and workmanship under normal household use.
What surfaces are safe for steam cleaning?
Steam is safe for most sealed hard surfaces including tile, grout, granite, and sealed hardwood. It is also excellent for refreshing upholstery and car interiors, but always test a small inconspicuous area first.